Located in the heart of Lier, Belgium, Hof van Aragon is a renowned hotel, banquet hall, and restaurant with over 60 years of history. While the establishment has always been a popular choice for celebrations, its operational methods have evolved significantly over the years.
Having relied on a previous event planning system for more than 15 years, Hof van Aragon sought a more efficient solution to manage its growing event business. They found their answer in MICE and ever since they started using the software, they have significantly streamlined the organization of their events and parties. "MICE aligns perfectly with the logical steps involved in creating a proposal and event plan for our clients," explains Simon Rastelli, the fifth-generation manager of Hof van Aragon. "The software mirrors the discussions we have with clients during the event planning process."
With a high volume of group bookings and customized arrangements, Hof van Aragon has benefited greatly from MICE's automation features. "We can create and send out proposals in no time," Simon explains. "The automated messaging system allows us to stay in touch with clients leading up to the event, ensuring all details are finalized with minimal effort."
Calendar & work scheduling
The calendar function in MICE has been a game-changer for Hof van Aragon. "Our venue has six event spaces, and the calendar provides a clear overview of their availability," Simon explains. "This feature is also essential for our off-site catering services, as it helps us plan and manage our schedule efficiently."
MICE has also improved kitchen operations at Hof van Aragon. "We can easily generate weekly work schedules for the kitchen staff," says Simon. "Irrelevant information can be filtered out, and any changes to events are automatically reflected in these schedules."
What convinced us to choose MICE was knowing that there's a dedicated team supporting the software. That gave us the confidence we needed.
Simon Rastelli, manager at Hof van Aragon
Seamless integration with the accounting system
Since adopting MICE in 2022, Hof van Aragon has appreciated the software's integration capabilities, particularly with their accounting system. "This has saved us a tremendous amount of time," says Simon. "Invoices are generated automatically with just a few clicks, eliminating the need for manual data entry and reducing the risk of errors."
